Employees that are engaged and motivated perform well in their roles and feel a strong sense of connection to the organisation they work for. They’re also more likely to stay longer, and encourage the people around them to do the very best they can.
Engagement of employees has a huge impact on everything from revenue to profits through to customer satisfaction and workplace safety. So, let’s step back and take a look at some of the main factors in employee engagement and how it affects productivity.
Employee engagement explained
We define employee engagement as being ‘involved and highly enthusiastic about the role being carried out, and the work environment’. It’s a workplace approach with a net result of making sure every employee gives their maximum every day and is appreciated for it.
Employees will be committed to the goals of the organisation, they’ll want to contribute to success and they’ll feel that their well-being is taken care of too. It doesn’t just boil down to feeling ‘satisfied’ or ‘ok’ with your job and its prospects. They’ll want to take part in outside of hours events and causes such as corporate challenge events that help not only their own workplace, but benefit other organisations too.
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Employee engagement should seek to motivate employees to commit to their jobs – and do their very best. It should offer incentives to ‘show up’ every day, work hard and help others. Lastly, it should seek to drive down absenteeism, by offering good well-being solutions and having trust and faith in a team to be honest about their abilities.
What are the main benefits of employee engagement?
It’s a powerful tool that can really help an organisation excel – workplaces with engaged employees almost always outperform their competitors. Let’s take a quick look at some interesting stats on this.
- It’s estimated that workplaces with engaged employees have, on average, just under 60% lower turnover rate than those companies who don’t value their staff as much.
- Teams with engaged employees are likely to be around 20% more productive and have a 6% higher margin of profit.
- Customers are often 10% happier with services they receive from teams with engaged employees.
Employee engagement means lower staff turnover and higher levels of dedication and commitment. A well engaged workforce is more likely to stay in their posts – which means a company has a consistent group of dedicated employees who work towards goals and foster success.
Why do highly engaged employees stay in post?
Firstly, they know they are recognised and appreciated for all they do. They’ll have plenty of opportunities for development and growth and are always kept in the loop when there are organisational changes happening. Due to this, they feel engaged and motivated to plough their energy into the continued success of the business.
High employee engagement means less staff absences and long term sick leave as stress levels are lower. Employers will invest in the health of their workers and provide excellent well-being solutions for them, meaning they’re less likely to be obese, they’ll be able to manage long term health conditions better – and they’ll have access to healthy food and exercise programs to keep them fit.
How does employee engagement increase productivity?
The huge benefits to productivity are a fantastic reason to invest in better employee engagement strategies in the long term. Productivity is how you monitor the efficiency of a workforce. Looking at its output and the number of working hours it takes to achieve it. If these are high, it’s going to be a safe bet that the company is highly profitable.
Workers who are satisfied with their duties, and looked after well by management will be happier, healthier and fulfilled – and because of that they’ll be motivated to be more productive.
It isn’t good enough to simply put all these practices in place and not monitor progress. It’s also a good idea to look at how employees perform when they’re motivated and engaged too – to see what needs to be done better, or how systems can improve to foster better growth.
Being able to measure how engaged employees are, and understanding that it’s an ongoing process is essential to help increase productivity among employees. In the long term it will help employers to provide better services to their clients and customers.
