Healthcare professionals may use the term value-based care when focusing on care quality, provider performance, and the customer or patient experience. They refer to value based on the individual’s definition. Medical professionals must consider the patient’s health goals when developing a treatment plan and managing their overall health.
Individuals who work in healthcare must talk to one another and coordinate care. They also need to consider the nonmedical needs of a patient in addition to their medical. The staff over at CompHealth understands this is an essential part of care today.
The Patient Experience
Healthcare workers must see each person as an individual rather than a name or number. When medical professionals provide person-centered, coordinated care, healthcare outcomes typically improve. Patients see their experience is enhanced. They will be able to contact a care coordinator to navigate their care. This individual reaches out between appointments to check on them and answer any questions they have. If the patient is experiencing problems, the care coordinator tries to help them find solutions.
Patients receive access to educational resources when a value-based care model is used, and they will have more options regarding their care and how and when they receive it. They will better understand how to communicate with the medical team and may be able to participate in programs designed to reduce their risk of certain diseases. These benefits are available under many insurance plans and Medicare.
Treating the Whole Person
Integrated care is a primary component of value-based care. Healthcare workers collaborate to treat the entire person rather than a set of symptoms. When developing a treatment plan, the team considers the patient’s physical, mental, emotional, and social health. To do so, the healthcare workers spend time with the patient.
This allows them to determine if anything is interfering with the care plan. For example, the team needs to know if the patient has trouble getting to appointments or the grocery store to buy healthy food. The team may also discuss family relationships and the patient’s health goals. When challenges are identified, the provider can recommend resources to help overcome them to meet the patient’s health needs and goals.
The Role of the Patient
Patients must play an active role in their care. They must collaborate with the health care team to develop the treatment plan. The patient must also communicate with the team for questions or concerns.
The Role of the Provider
Value-based care healthcare providers must commit to providing patients with the highest level of care. They must work to reduce fragmentation in the system and undergo reviews to confirm they are providing outstanding care. During these reviews, individual health outcomes are considered.
Every person deserves to have access to opportunities that will allow them to attain optimal health. Value-based care helps advance that goal. It focuses on the individual’s health outcomes and considers their unique needs. For example, one person may need to be connected with a food bank, while another requires transportation services for medical appointments. The healthcare team monitors and tracks outcomes across populations. This allows disparities to be identified so interventions can be planned.
With value-based health care, every person gets the specific care they need. Doing so closes gaps in care and access. When patients receive this care, the entire population benefits, which should be the goal of any health initiative.
